Bournville Covid-19 Response & Support from Bournville Hub


During the Covid-19 national emergency, Bournville Hub has repurposed to become a centre for Community Support rather than a meeting place. Determined to do all that we can to support the local community who we serve year-round through this crisis, we redeployed one of Hub Managers to a new role of Volunteers & Logistics Co-ordinator to meet the need for Community Support.

Through the first 15 weeks of the Crisis, we fully supported the grassroots Bournville
Covid-19 Support Group and, with local resident Lisa Gee who formed this group, worked to recruit over 900 volunteers who have been organised into Street Champions leading teams of Street Friends on nearly every single road in Bournville to look out for the elderly, vulnerable and Shielding Households on their roads.

Bournville Hub are working very closely with local Community Stakeholders so that we can identify and swiftly meet immediate needs. For example, Bournville Hub brought together a group of local community groups to arrange delivery of food parcels.

On this page you will find key information. We list FAQs and we signpost lots of local services. Our hope is that you can easily find the help you may need.

With our very best wishes,

Sarah Mullen, John Dolan and Moira Wright
Trustees of Bournville Hub CIO


How can I contact my street champion?

If you join the following Facebook group, Admin can help you to connect with your Street Champion:

Which food banks are still operating in our area?

B30 Food Bank is operating. You need a voucher to use it. You can obtain a voucher from St Francis Church Bournville, your child’s school or your GP.The Life House in Frederick Road, Selly Oak has a food bank where no voucher is needed. They also offer free second hand school uniform for all local schools.

I’ve been given Notice of Redundancy/made redundant. How do I find help?

To apply for Universal Credit go to Be sure to request an advance payment.For benefits advice and counselling, you can request a FREE 20 minute consultation with The Life House accredited benefits counsellor

The Project Birmingham has a brilliant range of advice helplines open to all who live in South Birmingham and are struggling to make ends meet for whatever reason. Their telephone number is 0121 453 0606
Monday – Friday 10:00am – 3:00pm

Housing / Homelessness Advice – Option 1
Debt / Financial Advice – Option 2
Welfare Benefits Advice – Option 3
General Advice – Options 4 & 5

I am struggling to get food delivered to my house/ Bournville relative, can you suggest anybody local?

There are some Bournville businesses who are offering local deliveries. These include:

  • Leverton and Halls – 0121 451 1246
  • Bournville Bread Basket – 0121 471 1420
  • The Really Good Food Company - 07305 764 694

I have had somebody offering to help me. How will I know if they are actually scammers?

The West Midlands Police and Crime Commissioner has urged the public, especially vulnerable people to be extra vigilant as there are fraudsters trying to exploit the coronavirus situation for their own illicit gain and to follow the advice of Action Fraud and West Midlands Police in taking the right action to keep themselves safe online and with scammers going door-to-door.

What services is Bournville Village Trust offering?

Bournville Village Trust (BVT) is the local social housing association. During the Covid-19 crisis BVT has launched some new services open to all Bournville residents, not just tenants as follows:-
An advice service offering impartial welfare, benefit and income information and signposting to anyone worried about money in our communities. Residents do not have to be BVT tenants to use the service and it can be accessed by calling 0300 333 6540 and asking to speak to a member of our Income team.

For a full list of all the different services provided by Bournville community groups click the button below

If you need to access Birmingham City Council services, here is a list of Useful Numbers:-